The more orders your shop has, the more failed payments or errors will occur. WooCommerce handles cancellations rather poorly because it only sends a notification to the administrator and not to the customer! This plugin fixes the problem and sends a customizable notification about errors and cancellations to the customer regarding failed and canceled orders.
Send WooCommerce Canceled Order Email to the Customer as Important Cancellation Information ❌
Unfortunately, this important cancellation email as customer information is missing in the standard WooCommerce. Since we, as a WooCommerce agency, have implemented more than 1,000 projects in the last 10 years, this rather negative experience inevitably arises, and therefore we have worked with a web developer to find a solution:
Note: It is no longer offered on Codecanyon, hence the new link.
And this is how quickly and easily you can send automatic cancellation emails as information to your shop customers in the future
The installation is like all plugins and is done, including setup, within a maximum of 5 minutes. However, the effect is enormous and helps to sustainably increase sales through simple customer information for abandoned, failed orders.
Of course, everything can be translated back into German with Loco Translate.
Easy Setup
Like any other email template in WooCommerce, you will find it under WooCommerce -> Settings -> Emails. At the end of the emails, you will find „Canceled Order to Customers“.
Customize Your Style
The canceled order email for customers exactly matches your WooCommerce styles. Simply change it with your design plugins or change the entire template with code for further modifications.
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Familiar Simple Settings
The settings correspond to all other WooCommerce emails. Set a subject, change the heading, and place additional content above the order review. You can also customize the styling with the various email designer plugins – ready to use out of the box.
And this is how easily you can automatically inform your customers about failed payments, shop problems, or manual cancellations.
Florian Ibe
CEO & Marketing Consultant
Your contact person: Florian Ibe










2 Kommentare
Vielen Dank für den hilfreichen Beitrag.
Dies wäre genau die Lösung, wonach ich aktuell für einige Projekte suche – leider ist das verlinkte Produkt (Plugin) nicht mehr verfügbar.
Gibt es noch andere Möglichkeiten?
Hallo Alexander,
ich habe mit dem Entwickler gesprochen und es gibt über Freemius noch eine Bestellmöglichkeit (nicht mehr Codecanyon!): http://bit.ly/woo-stornierung-email *