Most users utilize the following plugins for payment processing in WooCommerce via PayPal:

• PayPal Plus: https://wordpress.org/plugins/woo-paypalplus/
• PayPal Express: https://de.wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/ or https://wordpress.org/plugins/express-checkout/ or https://wordpress.org/plugins/express-checkout-paypal-payment-gateway-for-woocommerce/

Unfortunately, there are recurring issues with abandoned purchases, faulty connections, and problems with exceeded credit limits when using PayPal Pay upon Invoice.

NEWS: The Solution – now it works:

Solution: WooCommerce PayPal Plus not working (Cancelled/Aborted)

Important setting that should always be DEACTIVATED!

Right-click > Copy link > Add to remarks TO customer + bank details if necessary (see text):

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Example text for a response:

Thank you for your order in our online shop.
The package is ready for dispatch, but unfortunately the payment process could not be completed.

Please use the following link to complete the order:
INSERT LINK

You are also welcome to pay for the order by bank transfer.
Please use the following details:
Account holder:
Account number:
Bank code:
Bank:
IBAN: DE
BIC/SWIFT:

or manually via "Send money" via PayPal to:
YOUR PAYPAL EMAIL ADDRESS

or should we cancel the order?

We kindly ask for a brief feedback on how we can help you and how you would like to proceed.

If you have any questions, please do not hesitate to contact us by phone or email.

Best regards from XXXX
Your team from XXXX

Note: The customer name will be automatically inserted BEFORE the text!

Customers can therefore switch from PayPal to another payment method if PayPal is not working.

Depending on the display and WooCommerce shop template, this looks like this:

Reasons for a pending payment or cancellation by PayPal:

1. Credit line/credit limit (most common reason): These customers effectively have an active limit or have ordered a lot with „purchase on account“ in a short time. Such customers are „very dangerous“ because they exploit the credit limits of various systems. The only solution here is to choose prepayment, direct debit, or credit card. That always works…if the customer has money!
2. Incorrect plugin configuration and wrong settings (see below)
3. SSL certificate no longer valid and therefore no secure connection

Note on stock levels in the shop:

If a payment is still possible (Status: Payment pending | Order awaiting), the stock level will not be increased again. Only when PayPal finally cancels the payment option will an order be cancelled and the stock level increased again. However, you can also cancel the order yourself, and then the stock will automatically be increased by X.

Further problems may include:

• Check PayPal Plus configuration: https://inpsyde.com/wp-content/uploads/2018/04/PayPal-PLUS-WooCommerce-Handbuch.pdf
• Incorrect IPN configuration: https://www.da-agency.de/instant-payment-notification-ipn-sofortige-zahlungsbestaetigungen-bei-paypal-zahlung-woocommerce/
• PayPal Express API incorrectly set or not set at all: https://www.paypal.com/us/smarthelp/article/how-do-i-integrate-paypal-express-checkout-with-woocommerce-express-checkout-ts2100

Check log files for PayPal payments:

By the way: Pre-made payment method symbols and graphics are available here.