With the countless products and services on the market, there are naturally big differences among providers of customer reviews. Especially when you shop online, you want to be able to trust the provider, as there is always a certain risk online. In this article, we examine the experiences and differences between the two market leaders, Trusted Shops and ProvenExpert.
Comparison and Explanation of Trusted Shops & Proven Expert Seals for Reviews, Surveys – Products, Shops & Services of all Kinds
*To create more transparency and security in online retail, Trusted Shops was founded in 1999. So that you can shop safely online,Trusted Shops offers secure standards and certifications. Online retailers with a Trusted Shop Seal are characterized by seriousness, data protection, and delivery reliability. The Trusted Shop Seal is used in the areas of marketing, law, and technology. Customers can find out about the respective Trusted E-Shops and their Trusted Shops rating study. This increases the trust of the retailers and allows them to offer customers another great advantage. Trusted Shops offers customers a money-back guarantee in accordance with legal provisions, which is always well received by customers.
Through the Trusted Shops Buyer Protection, there is no risk for customers, but retailers are also advised on legal issues or in the creation of legal texts. Furthermore, search engine optimization and search engine integration are offered for retailers.
The rating system for online shops now includes over 20,000 certified retailers in Europe, which makes Trusted Shops* the clear market leader in this area. Trusted Shops is a business partner of EMOTA (European E-Commerce and Mail Order Trade Association) and is active in Germany, the Netherlands, Belgium, France, Spain, Italy, Great Britain, Poland, and the USA, offering its services in over eight languages.
We are a Trusted Shops partner and now one of the few TS Qualified Expert Agencies and have had very good experiences with Trusted Shops regarding trust, conversion increase, and the simple automatic collection of reviews.
NEW: Trusted Shops GDPR Protection + Local Reviews (collect local reviews via tablet)
Also, take a look at our Trusted Shops info page with experience values.
Trusted Shops = Selling online & Proven Expert = Collecting reviews for all service providers (offline & online)
* In contrast to Trusted Shops,Proven Expert is its own online platform. Proven Expert communicates your good reputation to thousands of potential customers. Proven Experts performs its work in the areas of customer satisfaction analysis and referral marketing. In marketing, there is hardly a more effective method than a trustworthy recommendation, and presence on Proven Experts demonstrably leads to more traffic on your website and the associated new customers, as well as an increase in sales.
Companies and customer feedback are collected and evaluated. Customer reviews can be obtained in many different ways. These include email, link, Facebook app, API interface, social networks, survey card, QR code, paper questionnaire, or directly at the point of sale.
Proven Expert is for everyone, and thus freelancers, medium-sized businesses, and large companies are represented. With ProvenExpert* you get precise customer feedback for your product, but also for your shop. The service from Provenexpert is free for everyone.
After more than 5 years of ProvenExpert experience, we can say that collecting feedback works very well, support is fast and good, and the display of review stars on the website, Google, and Facebook works very well.
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Differences between Trusted Shops and Proven Experts:
- Proven Expert does not offer a seal of approval for online shops
- Proven Expert is its own online platform
- Trusted Shops is not an online platform for customer reviews in the broader sense; customers can review both the shop and the product
- Customer reviews on Proven Expert are possible through many channels: survey card, QR code, paper questionnaire, email, link, Facebook app, API interface, on social networks, or directly at the point of sale
- Trusted Shops customer reviews can only be obtained through the respective online shop
Sie haben Fragen zu Trusted Shops oder ProvenExpert? Wir helfen Ihnen gerne:
E-Mail: fi@vastcob.com
Florian Ibe
DE
